Dear Booxi subscriber,

We are reaching out to inform you of an unexpected change in behavior following our most recent release that may have impacted your service visibility.

The most recent update introduced the following behavior update: “Staff can no longer be booked when their status is offline and online booking is disabled. If staff that cannot be booked are the only ones associated with a service, the service is hidden from the booking widget.”

The described behavior was introduced...

Dear Booxi Subscriber,

We are reaching out to correct an email sent earlier today at 3:56 PM EST.

That message incorrectly stated that a “minor incident” had occurred. Please be assured that there is no incident, and our systems are operating normally. The notification was sent in error due to a manual misclick during the preparation of our weekly update.

We apologize for any confusion or concern this may have caused. The intended purpose of the communication was to share the details of...

Dear clients,

We’ve implemented Google reCAPTCHA v3 across all merchants that are part of a merchant group (for info, speak to your Booxi representative). This is meant as a preventative security measure against fake bookings. For more information, see here.

*Note: reCAPTCHA does not affect the booking flow or experience.

No action is required on your end, and this update is now live.

If you have any questions or need assistance, feel free to reach out to our support team.

Booxi team