Booxi minor software update [EU/2026-07-28] from 2026-07-28 14:00 EDT to 2026-07-28 17:00 EDT

Dear clients,

An upcoming Booxi software update will be performed without service interruption and will contain the following improvements:

In the Back Office:

• The Back Office queue list is now sorted by status priority by default, so staff see clients who need attention first.
• Back Office search now responds faster, including when fetching reservations and their attendees.

In the Booxi API:

• The PUT Booking API can now reschedule a resource-based appointment and automatically assign an available resource for the new time slot.
• The Search Availability API now applies the requested time interval to every page of paginated results, not just the first.

In the Booxi platform:

• Resolved an error that could prevent merchants from opening or creating a new queue when past queue appointments were still being closed.
• A new Booking Rules setting lets brands trigger queue auto-assign as soon as a client reaches the front of the line, without waiting for staff to mark them as arrived.
• Open queue entries are now automatically completed when the queue closes, so they no longer linger on the staff calendar or distort serve-rate reporting.
• Resolved an issue where valid phone numbers from French overseas regions such as Guadeloupe and Réunion were incorrectly rejected during booking.
• Multi-service queue entries now occupy their full combined duration on the staff calendar to prevent double-booking, and shrink to the actual time served once completed.
• A sales associate’s open queue entry is now completed automatically when they are assigned to a new client, keeping queue data and serve-rate accurate.

Sincerely,

Booxi support team