Booxi minor software update [US/2025-12-10) from 2025-12-10 13:00 EST to 2025-12-10 16:00 EST

Dear clients,

An upcoming Booxi software update will be performed without service interruption and will contain the following improvements:

In the Back Office:

• Resolved an issue where the address field could not be edited when processing a credit card payment in Back Office.
• When assigning a staff member to an appointment for a service they’re not assigned to, a bypassable warning now appears. This alert helps ensure the right staff members are matched to the service while still allowing flexibility when needed.
• [Queueing] You can now quickly find and assign staff to a queue service using the new searchable personnel dropdown. This update makes selecting the right team member faster and more efficient.

In the Booxi platform:

• Added a data point in the Analytics dashboard: “No-Show Rate”, which represents the proportion of “No-show” appointments out of all scheduled appointments (excluding cancelled appointments). This is available in both the Head Office and Back Office dashboards.

This software update won’t affect your operations.

Sincerely,

Booxi support team