Booxi incident [US/2025-07-30] -- Webhook Delivery Delays

Dear Clients,

We would like to inform you of a recent incident that affected webhooks, resulting in delays in the reception of some webhook events. This issue has since been fully resolved.

Type: Major Anomaly
Incident started on 2025/07/30 at 11:26 AM EDT
Incident resolved on 2025/07/31 at 12:06 PM EDT

Our technical team is currently investigating the root cause of the incident.

We understand the impact this may have had on your operations and sincerely apologize for the inconvenience caused. Ensuring the reliability of our platform remains our top priority, and we are actively working to prevent such issues in the future.

Thank you for your understanding and continued trust.

Sincerely,

The Booxi Team