Status
Booxi North America
Operational
Booxi North America production instance
60
days ago
% Uptime
Today
Booxi Europe
Operational
Booxi Europe production instance
60
days ago
% Uptime
Today
Booxi Services
Operational
For incidents with : APIs, Video conference, SMS notification (twillio) , Email notification (sendgrid), booxi mobile app, Payments (square, stripe), third-party connectors, Book now component, etc.
Booxi North America - Software updates
Operational
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Booxi Europe - Software updates
Operational
Subscribe to this service to receive SMS or email notifications ahead of our software updates for booxi Europe.
Past Incidents
Scheduled maintenance
Booxi minor software update [US/2026-09-02]
from
2026-09-02 13:00 EDT
to
2026-09-02 16:00 EDT
[Scheduled]
Dear clients,
An upcoming Booxi software update will be performed without service interruption and will contain the following improvements:
In the Back Office:
- Appointment history now shows the staff member’s name in “Created by” and “Modified by” even after that staff member has been deactivated.
In the Booxi platform:
- Calendar time blocks with an end time before the start time are now rejected, so invalid blocks can no longer be created from the mobile app.
- The Cegid connector...
Scheduled maintenance
Booxi minor software update [EU/2026-09-01]
from
2026-09-01 14:00 EDT
to
2026-09-01 17:00 EDT
[Scheduled]
Dear clients,
An upcoming Booxi software update will be performed without service interruption and will contain the following improvements:
In the Booking Widget (v3):
- The booknow-widget-action=open parameter now opens the booking widget when the trigger is a link or a custom element, not just a button with an inline onclick.
In the Back Office:
- In the Back Office, a service in a bundle can now be clicked to edit it inline and dragged to reorder it, for both appointments and queues....
Minor incident
[US] Elevated latency on some Booxi services
[Resolved]
Dear clients,
This incident has been resolved. Our infrastructure provider identified the root cause as an issue that occurred during a maintenance operation, and they have rolled back the changes to restore service. All Booxi services are now operating normally.
Thank you for your patience.
Best,
Booxi team
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